This Privacy Policy explains what personal data SportyBet collects from Pakistani players, how we use it, who we share it with (nobody outside of what's strictly necessary), and the rights you have over your own information. We've written it in plain English — not legal jargon — so you actually understand it.
Our Commitment to You
These commitments summarise our approach. The full policy below contains the complete details — where a summary and the full clause differ, the full clause applies.
SportyBet does not sell, rent, or trade your personal data — including your name, CNIC details, mobile number, or betting history — to any third-party marketer, data broker, or advertising network. Full stop. Your information exists to operate your account, not to be monetised separately.
Every data transmission between your device and SportyBet servers — login, deposit, withdrawal request, personal detail update — is protected with 256-bit SSL encryption. Your data is never transmitted in plain text, regardless of whether you access SportyBet on WiFi or mobile data.
SportyBet only collects the data we genuinely need to provide the service — your Pakistani mobile number, name, and payment details. We don't ask for your email address unless you choose to add one, and we don't collect social media profiles, contact lists, or location data beyond what's required for age verification.
SportyBet will only send you promotional SMS or notifications if you have opted in to marketing communications during registration or in your account settings. You can opt out at any time by updating your communication preferences — we make this easy to do in two taps from the account screen.
You can request a full copy of the personal data SportyBet holds about you at any time. You can also request correction of inaccurate data or, in most cases, deletion of your data and account. We process verified data access requests within 30 days without charging any fee.
SportyBet does not keep your data indefinitely. Transaction and betting records are retained for 7 years to comply with financial record-keeping requirements. Account data for closed accounts is deleted after the retention period unless we are required by law to keep it longer.
This Privacy Policy is published by SportyBet, the operator of the online betting and gaming platform accessible at sportybet.world. We are the data controller for all personal information processed in connection with your SportyBet account and your use of our services.
SportyBet is built specifically for the Pakistani market. Our platform, customer support team, payment integrations, and data processing practices are all oriented around serving Pakistani players in compliance with applicable data protection principles. If you have any questions about this policy or the way we handle your data, you can reach us at support@sportybet.world at any time.
Plain English summary: SportyBet is the company responsible for your data. We run the platform you're using right now. This policy tells you exactly what we do with your information and what you can do about it.
SportyBet collects only the personal data necessary to provide our services, maintain account security, and comply with our legal obligations. Here is a full breakdown of what we collect and why:
| Category | Data Collected | When Collected | Required? |
|---|---|---|---|
| Registration Data | Full name, Pakistani mobile number, date of birth, city/province | Account registration | Required |
| Identity Verification (KYC) | CNIC number and copy, selfie for liveness check | On withdrawal request or flagged activity | Conditional |
| Payment Data | JazzCash/Easypaisa number, bank account details (for IBFT), card last-4 digits | Deposit / withdrawal | Required |
| Transaction Records | Deposit amounts, withdrawal amounts, timestamps, payment method used | Each financial transaction | Required |
| Betting History | Bets placed, stakes, selections, outcomes, winnings | Each wager | Required |
| Device & Technical Data | IP address, device type, operating system, browser type, session duration | Each platform visit | Required |
| Communications | Support chat transcripts, email correspondence | When you contact us | When applicable |
| Marketing Preferences | Opt-in/opt-out status for SMS and push notifications | Registration and account settings | Optional |
We do not collect: your contact list, your location beyond what you voluntarily provide, your social media profiles, or any biometric data beyond liveness checks conducted during KYC where required.
Your data is used exclusively in connection with operating the SportyBet platform and fulfilling our obligations to you as a player. The specific purposes are:
We do not use your data for: Profiling you for third-party advertising, selling your betting history to data brokers, building demographic audience segments for resale, or any purpose other than those listed above.
SportyBet processes your personal data on the following legal grounds:
SportyBet does not sell or rent your personal data. We share data with third parties only in the following limited, necessary circumstances:
| Recipient | Purpose | Data Shared | Sell/Rent? |
|---|---|---|---|
| Payment Processors (JazzCash, Easypaisa, NayaPay, SadaPay, banks, Visa/MC) |
Processing deposits and withdrawals | Amount, account reference, transaction ID | Never |
| KYC / Identity Verification Partners | Verifying your age and identity when required | Name, CNIC copy, liveness image | Never |
| Game Providers (RNG slot & casino game studios) |
Delivering game content & settling game outcomes | Anonymised session identifier and stake amount only | Never |
| Fraud Prevention & AML Tools | Detecting multi-accounting, bonus abuse, money laundering | Device fingerprint, IP, transaction patterns | Never |
| Regulatory / Legal Authorities | Response to lawful legal process or regulatory request | As required by the specific legal obligation | Never (legal obligation) |
All third parties with whom SportyBet shares personal data are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific task we have engaged them for. No third party may on-share your data without SportyBet's explicit written permission.
SportyBet uses cookies and similar technologies to keep you logged in, maintain your preferences, and understand how the platform is used so we can improve it. Here is a breakdown of the cookies we use:
You can manage or disable optional cookies through your browser settings at any time. Disabling authentication or security cookies will prevent the platform from functioning correctly. We do not use any third-party advertising cookies or tracking pixels that would allow external ad networks to follow your activity across the internet.
SportyBet takes the security of your personal data seriously. We have implemented technical and organisational safeguards appropriate to the sensitivity of the data we hold and the risks associated with a financial services platform.
Your responsibility: SportyBet's security measures protect your data on our side. You are responsible for keeping your account password confidential and logging out after each session, especially on shared devices. Never share your SportyBet login credentials with anyone — SportyBet staff will never ask for your password.
SportyBet does not keep your personal data longer than necessary. Retention periods are set based on the legal requirements applicable to each data category:
| Data Category | Retention Period | Reason |
|---|---|---|
| Transaction records (deposits, withdrawals) | 7 years from transaction date | Financial record-keeping regulation |
| Betting history | 7 years from bet date | Regulatory compliance and dispute resolution |
| KYC documents (CNIC copy, liveness image) | 5 years from account closure | AML/KYC legal obligations |
| Account profile data (for active accounts) | Duration of account + 1 year | Service provision and post-closure queries |
| Support communications | 3 years from last interaction | Complaint resolution and dispute evidence |
| Analytics data (anonymised) | 26 months rolling | Platform improvement — no individual identifiable |
| Marketing consent records | 3 years from last opt-in event | Evidence of lawful basis for marketing |
When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. We do not archive data indefinitely "just in case".
Pakistani players using SportyBet have the following rights in relation to their personal data. To exercise any of these rights, email us at support@sportybet.world from your registered email address (or contact us via live chat from your logged-in account if you haven't added an email). We respond to all verified requests within 30 days.
You can request a full copy of all personal data SportyBet holds about you — including your account profile, transaction history, betting records, KYC documents, and any communications. We will provide this in a portable, readable format within 30 days of receiving your verified request. There is no charge for a data access request.
If any personal data SportyBet holds about you is inaccurate or out of date, you have the right to have it corrected promptly. For basic account details (name, mobile number), you can update these directly in your account settings. For KYC or payment data corrections, contact our support team with the correct information and supporting documentation.
You may request deletion of your account and associated personal data. SportyBet will process deletion requests within 30 days. Note that data subject to mandatory retention periods (transaction records, KYC documents) cannot be deleted until the relevant retention period expires — we will tell you which data cannot be deleted immediately and why. Accounts with an outstanding balance must be settled before deletion can proceed.
In certain circumstances — for example, where you contest the accuracy of your data or object to our processing — you can request that SportyBet restricts further processing while the matter is being resolved. During a restriction period, we will only store your data and not use it for any other purpose. Restriction does not affect our ability to retain data we are legally required to keep.
You have the right to receive the personal data you have provided to SportyBet in a structured, commonly used, machine-readable format (such as JSON or CSV). This applies to data processed on the basis of your consent or the performance of a contract. You may request this data for your own use or to provide to another service.
If you have previously opted in to marketing communications from SportyBet, you can withdraw that consent at any time — by updating your notification preferences in account settings, by replying STOP to any SportyBet SMS, or by emailing support@sportybet.world. Opt-out requests take effect within 48 hours. Opting out of marketing does not affect transactional messages (deposit confirmations, withdrawal notifications, security alerts) which are sent regardless of marketing preference.
SportyBet is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that an account has been registered by a minor, we will immediately close the account, forfeit any associated balance, and delete the personal data collected in connection with that account.
If you are a parent or guardian and believe your child may have created a SportyBet account, contact us immediately at support@sportybet.world. We take these reports seriously and act on them within 24 hours. We also encourage parents to use device-level parental controls to prevent access to gambling websites on shared devices.
If you are under 18: This platform is not for you. Please leave the site and speak to a trusted adult if you are experiencing any urge to gamble. The Responsible Gaming page has resources that can help.
SportyBet may update this Privacy Policy from time to time to reflect changes in our data practices, new services we introduce, or changes to applicable law. When we make changes, we will:
If you continue using SportyBet after the effective date of a policy update, your continued use constitutes acceptance of the revised Privacy Policy. If you do not agree with a material change, you may close your account before the change takes effect by contacting our support team.
If you have any question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how SportyBet has handled your personal information, please contact our privacy team:
For quick references, see also our Terms and Conditions, Responsible Gaming page, and FAQ.
🔒 Your Data Is Safe with SportyBet
Now you know exactly how SportyBet handles your data: no selling, no sharing beyond what's necessary, 256-bit encryption on every transaction, and full rights over your own information. Register today and get your 150% welcome bonus up to Rs 25,000 on your first JazzCash or Easypaisa deposit.